Truth About Dyslexia

Audiobook — Frequently Asked Questions

Tap a question to see the answer.

How do I get access after I buy?

As soon as your payment goes through, we send you an email with your listening link. No password to set up, no extra steps. Open the email, click the link, and you're straight into the player and ready to listen.

I paid but the email hasn't shown up. What now?

Have a quick look in your spam or junk folder first, sometimes it ends up there. Still nothing after a few minutes? Go back to the Truth About Dyslexia book page, click through to the audiobook, then click "Already purchased? Log in to listen." Type in the same email you used to buy the audiobook and we'll send the link again.

What if I close everything down and don't bookmark the page?

No problem, nothing is lost. Your place in the book is saved against your account, not your device or browser, so you can always get back in this way:

  1. Go back to the Truth About Dyslexia book page.
  2. Click through to the audiobook.
  3. Click "Already purchased? Log in to listen."
  4. Enter the same email you bought the audiobook with.
  5. Open the new email that arrives and click the link.

You'll land right back at the exact chapter and moment you left off, even though it's a fresh login.

Here's a tip so you can get back to the audiobook easily every time you want to listen

Do this once and you'll thank yourself later. As soon as you're in and listening, bookmark the page, or if you're on a phone, add it to your home screen. That way, coming back later is just one tap, no need to check your email or log in again on that same device.

Here are the steps you need to take:

  1. Once your listening link has opened and the book is playing, look for your browser's bookmark or "add to home screen" option (usually near the address bar, or in the browser's menu).
  2. Save it somewhere you'll spot it, your bookmarks bar or your phone's home screen work well.
  3. Next time you want to listen, just tap that bookmark. You'll be straight back at the chapter and moment you stopped.
Can I listen on my phone as well as my computer?

Yes, it works on any device with a web browser. Nothing to download or install, just log in wherever you happen to be. Your progress follows your account, so you can switch between devices and always pick up where you left off.

Can I pass my access on to someone else?

It's tied to the email you bought it with, so it's really just for you. If a friend or family member wants a copy, they're welcome to grab their own.